Privacy Policy
Last Updated: 20-Jun-2025
Welcome to Akbar and Sons Online Services. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website or avail any of our services, both online and offline.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
Akbar and Sons Online Services is a multi-service business offering a wide range of solutions including insurance (via authorized partners), mobile accessories, SIM cards, PAN card assistance, bank account opening, digital documentation, and government services. We aim to serve our customers with honesty, speed, and transparency.
We are registered and authorized by platforms such as PolicyBazaar / PBPartners, TurtleMint, InsuranceDekho, BankSathi, EzeePay, GroMo, Jio, T&N Business Services Pvt. Ltd., and Vaco Binary Semantics.
2. Information We Collect
We collect personal and non-personal information through our website, forms, customer interactions, and payment platforms.
a. Personal Information
- Full Name
- Mobile Number
- Email Address
- Government-issued IDs (Aadhaar, PAN, Driving License, etc.)
- Address
- Date of Birth (when required)
- Passport Details (for passport services)
- Bank Details (only when necessary for account-related services)
b. Payment Information
UPI ID, Razorpay transaction ID, and related data used for service payments.
Note: We do not store your debit/credit card or net banking credentials. All payments are securely handled via Razorpay, a trusted payment gateway.
c. Device & Technical Data
- IP Address
- Browser Type and Version
- Time Zone Setting
- Operating System and Device Type
- Browsing Patterns and Interaction History
3. How We Use Your Information
Your data is used strictly for business and service-related purposes. We do not sell, rent, or trade your information.
We may use your data to:
- Fulfill and process your service requests (e.g., insurance policy, PAN card, mobile connection, etc.)
- Contact you for updates, confirmations, or customer support
- Verify your identity when required by authorized platforms or legal agencies
- Process payments securely via Razorpay
- Maintain legal and financial records
- Improve our website’s content, layout, and performance
- Comply with applicable laws and partner requirements
4. How We Store and Protect Your Data
We take appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, or disclosure. This includes:
- Data encryption
- Secure servers
- Access controls
- Regular monitoring
Your data is stored only as long as necessary to fulfill the purpose it was collected for or as required by law.
5. Sharing of Information
We may share your information only under the following circumstances:
- With authorized partners/platforms (like PolicyBazaar, InsuranceDekho, etc.) for service processing
- With legal/government authorities when required by law
- With third-party platforms only for secure payment processing (like Razorpay)
We never sell your data to advertisers or unknown third parties.
6. Your Rights
You have full control over your personal information. You may:
- Request access to your personal data
- Ask for correction or deletion of your information
- Withdraw consent to use your data (where applicable)
- Object to or limit certain processing activities
To make any such request, please contact us at the details below.
7. Cookies and Tracking Technologies
Our website may use cookies or analytics tools like Google Analytics to understand visitor behavior and improve performance. These tools may collect non-personal data such as browser type, visit duration, and pages viewed.
You may disable cookies in your browser settings, but doing so might affect some website functionalities.
8. Links to Other Websites
Our website may contain links to authorized partner sites (e.g., PolicyBazaar, GroMo). We are not responsible for the privacy practices of these third-party websites. We recommend reviewing their privacy policies separately.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has submitted personal data to us, please contact us so we can remove it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy as needed to reflect changes in our business, services, or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.
We recommend reviewing this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests related to your privacy or this policy, feel free to reach out:
Akbar and Sons Online Services
📍 Ground Floor, Amanat, Rajarhat, Chowmatha, 211 Road, Kolkata - 135, West Bengal
📞 +91 98049 13043, +91 89102 86214
📧 AkbarAndSons16@Gmail.com